Engineers servicing work database

Project Progress:

This project is ready and available from us now.

Contact us by email if you are interested in it.

  • This database is designed to work on Windows Desktop screens and on Windows touch screen tablet PC.

  • is easily able to handle an operation where there are multiple companies and or multiple engineers.

  • The system is easily adapted and tailored to suit any type of field servicing and repairs operations.

  • Ideal for both Commercial and domestic work or even where work is a mixture of both.

  • Suitable for both Pay on completion and Pay on account.

  • Job sheets, reports, quotes, Service reports, warning notices, and other documents are easily printed onsite directly by the engineer using his portable A4 printer.

  • It provides a smooth and integrated flow through the process of repairs and servicing from first contact from the customer to receiving payment for the work done, keeping track all the way through the process and assisting both the office and the engineer at every stage.

  • All the inputting of information is only done once on the first occasion that the information is new or has changed, the rest of the system uses that saved information data in various ways as required, populating fields in whatever part of the process the data is needed.

  • For the engineer almost all of the time there is no need to "type in" using the keyboard because it is mostly already there to click and pick.

  • For the office staff, creating a new job for an existing customer, requires a minimum of "typing in" because most of the fields are automatically populated based upon known information.

  • pre-collated data from the process is automatically prepared to add to the call booking google calendar or any other on-line calendar you wish to use.

  • prepared Header page is also ready for you to past into your email when sending invoices by email.

  • CIS tax and VAT is automatically calculated as is appropriate.

  • Job progress is easy to monitor when parts need to be ordered for a job and then appointment arranged for the engineer to return to fit them.

  • Images of parts and appliances are supported within the system

  • Links to technical documents and online websites are provided exactly where that inform is needed, weather it is exploded views or technical information or instruction books.

  • error codes explanations and assistance is also provided right where it is needed and easily updated on the go.

  • How to do it assistance is also there within the parts database

  • Kits of parts can be put together which makes it easy to pre-determine what is needed for an installation or a major service.

  • The whole package comes with templates for paperwork and setup instructions for synchronisation of data. which requires you to have Dropbox installed on all the computers.

  • it is priced as a single purchase with no expiry of licence. and is probably the cheapest and most comprehensive system available anywhere.

  • Assistance for setting up is also available remotely which is paid for on chargeable basis as is required.

  • video tutorials come as a part of the package.

the database is automatically backed up to an external Memory card which is then dis-connected from the computer each time the synchronisation is done both at the main office and also at the engineers base, which provides protection from data lock ransom attacks.